| With the continuous development of society and the reform of political system,the government departments with civil servants as the core have gradually changed their work contents and environment.Since the 18 th CPC National Congress,the country has begun to govern the party strictly,and the political environment of civil servants has begun to change significantly.For grass-roots civil servants,the working environment and working state have posed great challenges.In November2021,the 10 th Party Congress of the autonomous region pointed out that in order to promote high-quality development,we will comprehensively implement and enhance the primacy and core growth pole of Lhasa,focus on the "four major events","eight tasks" and "four guarantees",jointly build a new socialist Tibet and build a civilized,harmonious,prosperous and democratic Lhasa.In this context,this paper explores the job burnout,organizational commitment and job performance of grass-roots civil servants in Lhasa.For the leaders and managers of the grass-roots civil service system in Lhasa,how to improve the enthusiasm of grass-roots civil servants for work,stimulate their internal motivation and vitality,improve their work efficiency,and improve the people’s rigid impression of grass-roots civil servants,so as to improve the government image and build a service-oriented government in Lhasa is of great significance.Combined with theoretical and empirical research methods,this paper studies the job burnout,organizational commitment and job performance of grass-roots civil servants in Lhasa by using new public management theory,demand theory and two factor theory.Firstly,by consulting and sorting out the relevant literature of domestic and foreign scholars on job burnout,organizational commitment and job performance,combined with the characteristics and actual situation of grass-roots civil servants in Lhasa,this paper puts forward the background and significance of this paper and defines the research methods.It also defines the concepts of job burnout,organizational commitment and job performance,summarizes the required theoretical basis,and puts forward research hypotheses on this basis.Secondly,carry out empirical research on the grass-roots level in Lhasa.Through the research needs,select the maturity scale suitable for this paper for questionnaire survey.Taking the grass-roots civil servants in Lhasa as the research object,the pre survey is carried out first,and then the reliability and validity of the scale are tested.After the data is reasonable,the questionnaire is officially issued,and finally the data are processed and analyzed.In this paper,SPSS 26 software is used for data processing to test whether the research hypothesis is tenable.The results are as follows:First,through the basic analysis and descriptive statistical analysis of the data,we know that the job burnout of grass-roots civil servants in Lhasa is at a low level,and the organizational commitment and job performance are at a moderate level.Second,through the statistical significance analysis of the three variables of job burnout,organizational commitment and job performance of grass-roots civil servants in Lhasa,it is concluded that the dimensions of these three variables of grass-roots civil servants in Lhasa are statistically significant.Third,use correlation analysis to test whether there is correlation between the three variables,and carry out regression analysis to verify the research hypothesis after reaching the conclusion of correlation analysis.The results are as follows:（1）there is a negative correlation between job burnout and job performance of grass-roots civil servants in Lhasa,and job burnout negatively affects job performance.（2）There is a negative correlation between job burnout and organizational commitment,and job burnout negatively affects organizational commitment.（3）There is a positive correlation between organizational commitment and job performance.Organizational commitment has a positive impact on job performance.（4）Organizational commitment has a mediating effect between job burnout and job performance.Job burnout can affect job performance through organizational commitment.According to the research results of this paper,combined with the actual situation of grass-roots civil servants in Lhasa,this paper puts forward countermeasures and suggestions to alleviate the job burnout of grass-roots civil servants in Lhasa and improve organizational commitment,so as to improve job performance. |
