| TQM is an important for modern Management Science and it is important to rise the obviously of quality management.It has been proved that it is one of the most effective and widely applicable management sciences since 1970s in China.But,it must be admitted that in the practice of the application of the TQM theory in majority of enterprises of China have some negative drawbacks over actual effect sides.In one hand,they claim that their quality management is up to the standard or even excellent,and present a variety of quality certifications or awards to prove it.Another,It’s the true that the quality management has been lingering at a low level and the phenomenon of the "Small,unconfined,Chaotic,to become a bottleneck which may be restricting the development of enterprises.As a member of a large number of such small and medium-sized enterprises,Shanghai Gengxin Machinery Manufacturing Co.,Ltd is facing the systematic requirements of customers and the high annual customer compensation now,She has realized that the quality management of enterprises requires not only system certification,but also practical quality management process’ s improvement.In end,strengthening the overall quality management of the enterprise and promoting the optimization and improvement of the QMP has become a task very urgently and necessarily.Based on TQM and other related theories,this paper analyzes the deficiencies in the quality management process of "Shanghai Gengxin Machinery Manufacturing Co.,Ltd." based on the analysis of the quality management status of "Shanghai Gengxin Machinery Manufacturing Co.,Ltd." and points out that Shanghai Gengxin Machinery Manufacturing Co.,Ltd.The problems of Xin company in the implementation of total quality management.Using the classic method tool of TQM theory(PDCA),adjust Shanghai Gengxin company to implement customer-centric quality strategy,and formulate the optimization that the company should achieve in the specific quality management process Goals and implementation measures to be taken,establish an optimization process evaluation mechanism,and plan guarantee strategies to ensure that various optimization measures are effectively implemented.At the implementation level,based on the improvement training of all employees’ quality awareness,promote the company to correctly understand the importance of TQM;then establish and enrich the corresponding internal control process and related systems,promote the compliance of all employees to the quality management system,and improve the statistical analysis of basic data.Full participation in the quality improvement process.Fully apply TQM theory and method tools in its quality management process,continuously improve and optimize the company’s quality management process,reduce the internal and external quality costs of Shanghai Gengxin Company,and realize the transformation process from quality costs to corporate profits,thereby improving the company’s core competition Power and innovation ability to promote its healthy and sustainable development..The optimization practice of SHGX proved that the advanced improvement of the lean factory inspired by QCC group activities can promote the understanding and compliance of the requirements of QMS by all employees of the enterprise,and help the implementation and implementation of the QMS.The two complement each other,from the outside to the inside,and promote the realization of the enterprise’s TQM.Provide case references for the improvement of the quality management process of similar SMEs. |