Research On The Design Of Business Process Reengineering And Improve For L Automobile Repair Enterprise

At present,the car ownership in the world is huge,and the service volume of the car aftermarket has also increased.Cars are an indispensable part of our lives,and the development of cities is also inseparable from the connection of cars.Large,small and medium-sized cities urgently need excellent,complete,fast and convenient car after-sales maintenance services to maintain,and cities are gradually A batch of auto after-sales maintenance stores have emerged.The major e-commerce platforms are also optimistic that the market has huge development potential,and have invested in the aftermarket.But after the rain,stores like bamboo shoots have sprung up,bringing uneven service and professionalism.Therefore,the reform and renewal of automobile maintenance enterprises has become very urgent.Lean thinking is to guide the company to analyze and optimize various processes of the company by improving the waste and non-value-added links that occur during the operation of the company.Through the use of lean production tools and process reengineering methods,companies are encouraged to carry out a thorough and targeted change that can enhance the core competitiveness of the company.By breaking the traditional pyramid organizational structure,aiming at the whole,breakthrough innovation,Optimize the operation process,so that the key performance indicators such as quality,cost,service and speed of the enterprise are significantly improved.This article first elaborates the research background and significance of the article,explains the theoretical research and application of lean production,lean thinking and process reengineering at home and abroad,and applies the theoretical guidance of lean production,lean thinking and process reengineering to the studied companies Carry out current situation analysis and improvement plan design.The article studies the development status of L auto repair companies,and analyzes the current status of the company through the value stream analysis.It is concluded that due to increasingly fierce market competition,diversified product demand,and intensified customer personalized needs,the flow of employees is large and the construction site is chaotic.,Inventory pressure and other reasons,leading to stagnant development of the enterprise,extremely reduced profits,reduced customer loyalty,and long construction process time-consuming issues,making the enterprise face unprecedented development pressure.Analyze the current situation of the enterprise through the combination of the enterprise value chain,analyze the five forces in the industry that determine the scale and degree of competition through the Porter Five Forces model,and use lean production tools and process reengineering methods to re-plan the core project process of the enterprise,and the impact of the enterprise The value stream is analyzed and reengineered and optimized,the links that add value to the enterprise are retained,and the links that cause waste in the business operation process are deleted.According to the relevant theories of lean thinking,the design and implementation of lean service plans for enterprise improvement are carried out from the aspects of pull production,value flow analysis,on-site management optimization,and technological process innovation.Finally,the conclusions of the company is research are introduced: perfecting lean services and insisting on continuous improvement;insisting on consumer satisfaction as the guiding principle;the overall lean of the upstream and downstream supply chain of the auto repair industry is crucial to the development of the industry and even the development of auto repair enterprises The role of.At the same time,it briefly describes the next step of the company’s research content after the implementation of the preliminary lean process reengineering program.By vigorously promoting the service model of lean thinking,L auto repair enterprises have achieved some results in the implementation process,effectively improving service efficiency,and effectively controlling inventory costs.After the optimization of various processes in the service,they have gradually cultivated Continuous improvement and pursuit of perfect corporate culture.Lean service is a service mode for enterprises to enhance their own competitiveness,as well as a concept and culture.Through the research and demonstration of lean thinking in this article,it not only shows that the implementation of lean services can eliminate waste and enhance the company’s competitiveness,but also has a certain reference for other auto repair companies in the implementation of lean services.The future development of auto repair service enterprises In the process,it is necessary to learn and introduce lean management experience,continuously improve the enterprise service process,and use lean thinking to help the enterprise save costs and eliminate waste.So it has certain theoretical significance and practical reference value.