Research On Business Process Reengineering Of Production Scheduling In S Natural Gas Company

The production scheduling of natural gas is closely related to the daily life of urban residents and the industrial enterprises.The optimization of natural gas production scheduling has become the most important task of the gas company.The theory of BPR(Business Process Reengineering)and the information technology provide favorable support for optimization of natural gas production scheduling.S company is a large state-owned enterprise that is responsible for the distribution of the 700-kilometer natural gas high-pressure trunk pipe network and sells natural gas to regional gas sales companies and industrial users.This thesis focuses on the application of business process reengineering theory in the production scheduling,redesigning the core business process through the ESIA methods,adjusting the relevant organizational structure to adapt to the reengineered process,and integrating the information system to serve the process.The research focuses on the following aspects: Firstly,this thesis introduces the background of reengineering and explains the theories and methods used in the process of reengineering of S company.The second is to introduce the current situation of natural gas production scheduling in S company and points out the problems.The core process is identified by core competitiveness and customer value.The five core processes include customer gas management process,emergency response process,alarm operation process,construction operation assistant process.The third is to follow the principles of process reengineering design,analyze the problems,and determine the objectives and principles of process reengineering.The core process is redesigned by ESIA process reengineering design method,and the related organizational structure is reconstructed into a process type.At the same time,a unified production scheduling business system is constructed by integrating the existing information systems.The difficulties of production scheduling business process reengineering are analyzed.Finally,discusses the guarantee measures for the implementation of BPR and points out the evaluation items of the implementation.It is hoped that the the key factors of successful reengineering of S company in this thesis can provide references for the optimization of production scheduling business processes of other public service organizations and enterprises in China.