| With the popularization of harbor construction and the compression of coal market,the competition between harbors is increasing.How to lower costs,improve service quality and customer satisfaction has become the focal point for port enterprises to consider.This thesis focuses on the application of advanced BPR theory in harbor production management,and applies the basic theory and techniques of BPR to harbor production management.The main attention is paid to the core business process re-engineering of coal transportation in Port of QHD.First of all,this thesis introduces the research background and significance.Based on the research and application of domestic and foreign BPR theory,The theory and method applicable to the core business process re-engineering of coal transportation in Port of QHD are sought to provide theoretical basis for the specific re-engineering scheme.Secondly,combined with the current situation of coal transportation core business process in Port of QHD.This thesis points out the problems existing in the whole management process,analyzes the feasibility and necessity of the core business process re-engineering of coal transportation in QHD harbor by using the theory of business process re-engineering,and provides the factual basis for putting forward the concrete plan of re-engineering.Thirdly,aiming at the present situation of coal production business process in Port of QHD,combining with the objectives and principles of core business process re-engineering of coal transportation in Port of QHD,this thesis puts forward the concrete scheme of core business process re-engineering by using value chain analysis,ECRS analysis and PDCA cycle,and constructs the framework of business process re-engineering.Determining the Method of Core Business Process Reengineering.Andthe difficulties in the process of reconstruction are analyzed.Finally,combined with the re-engineering plan,in order to ensure the smooth implementation of re-engineering,put forward practical safeguards to ensure that business process re-engineering can be effectively implemented. |
