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'At the End of My Rope!': A Study of the Relationship between Organizational Cynicism, Burnout, and the Moderating Effects of Tenur

Posted on:2019-12-30Degree:M.SType:Thesis
University:Azusa Pacific UniversityCandidate:Dillon, UrsulaFull Text:PDF
GTID:2479390017991587Subject:Occupational psychology
Abstract/Summary:
This correlational study presents research on the relationship between organizational cynicism and burnout to provide a basis for preventative methods of management and leadership. The researcher sought to determine if the relationship is moderated by tenure or age. Organizational cynicism is a negative attitude toward one's organization characterized by negative affect and tendency to critical behaviors toward it. Burnout is a prolonged response to chronic emotional and interpersonal stressors on the job, characterized by exhaustion, detachment, and feelings of inefficacy. Utilizing the Maslach Burnout Inventory (MBI) and Organizational Cynicism Scale (OCS), a survey was administered to full-time workers over the age of 18 years. A significant relationship was found between organizational cynicism and burnout, though no moderating relationship was found with age or tenure. The relationship between organizational cynicism and burnout was found to be primarily driven by the exhaustion dimension of burnout. The researcher recommends organizational leaders and managers implement interventions focused on reducing job demands, promoting managerial/social support, and nurturing autonomy and decision latitude.
Keywords/Search Tags:Relationship between organizational cynicism, Burnout
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