| Purpose of the study. The purpose of this study was to provide in one report a comprehensive analysis, classification, and synthesis of formal research from 1968 through 1985 relative to business communication instruction, including studies concerning classroom instruction and studies relating to communications in business and industry that would influence the instruction of secondary and collegiate business communication.;Procedure. A bibliography developed from Business Education Index, Eric, Comprehensive Dissertation Index, library computer searches, and Abstracts Of Studies In Business Communication revealed one hundred fifty-two studies which could be classified as relative to business communication instruction.;Abstracts were prepared of each report which qualified including complete bibliographical reference, problem, procedure, findings, conclusions and/or recommendations, and abstractor's comments. Classifications were made using the categories of business report writing, business letter writing, instructional development, speaking and listening/hearing, measurement and evaluation, and electronic measures utilized in business communication instruction. An alphabetized master list was prepared. A synthesis was developed of the results of each classification in which the major topic of each abstract was identified, conclusions were presented and the practices, procedures and trends were summarized.;Results. The study was organized into three parts. Part I includes chapters devoted to problem and procedure, business letter writing, business report writing, measurement and evaluation, speaking and listening/ hearing, instructional development, electronic measures, and summary and observation. Part II contains a master list alphabetized by author's surname of all the research studies. Part III comprises the set of abstracts alphabetized by author's surname. |
