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An evaluation of an academic peer advising program through the assessment of student satisfaction and knowledge gain

Posted on:1998-06-20Degree:M.SType:Thesis
University:California State University, Long BeachCandidate:Teel, Rebecca MarsFull Text:PDF
GTID:2468390014474511Subject:Psychology
Abstract/Summary:
One hundred fifty undergraduate students participated in an evaluation of the California State University, Long Beach Psychology Department's Academic Peer Advising Program. The goals of this study were: to assess student satisfaction with this service, and to assess information gain afforded by this service. Two questionnaires were constructed corresponding to these goals: The Peer Advising Program Evaluation questionnaire, and the General Information Questionnaire. Results revealed that participants were satisfied with the peer advising service, and that the level of satisfaction did not vary according to the age, gender, or ethnic background of the advisee. The results also revealed no overall significant gain in information. However, significant results were obtained when age was crossed with the psychology major/minor information variable. These results were taken as evidence that measures of satisfaction may be appropriate to the evaluation of peer advising programs, while measures of information gain may be problematic.
Keywords/Search Tags:Peer advising, Evaluation, Satisfaction, Gain, Information
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