Distributed Cognition in game development: Influence of socio-technical environment on collaboration and communication

This study examined collaboration and communication among a group of serious game developers. The goal was to understand how c llaboration in multi-disciplinary teams is mediated by technology and the environment. We performed a cognitive ethnography based on the Distributed Cognition framework. Our findings are presented using the Distributed Cognition of Teamwork (DiCoT) analysis method, content analysis and as a model based on Grounded Theory analysis. This report includes work models and design rationale for improving the physical layout of the workspace, information flow and shared artefacts. We also present graphs describing the patterns and content of face-to-face communication within this team. Lastly, we developed a model of collaboration that includes social and technical factors affecting the collaborative process.