Analysis And Improvement Of Main Quality Problems Of Black And White Printer In Company A

The object of this paper is company A's black and white printer products.At present,although the products of Company A has a certain market influence,the market orders of products are increasing year by year,in recent years,the company has detected more and more quality problems in the process of production.At the same time,the number of quality problems complained in the market is also increasing,the product quality shows a downward trend,affecting customer satisfaction;Therefore,if Company A wants to win the recognition of the market for a long time and wants to win more customer orders later,it must improve the product quality of the company.In order to improve the product quality,it is necessary to analyze and improve the quality of the products of Company A.In order to improve the product quality of Company A,the representative product selected in this paper is the black-and-white printer,that is to improve and analyze the main quality problems of the black-and-white printer.Through the statistical analysis of Pareto diagram,it is concluded two main quality problems of black-and-white printer: poor floating powder leakage of lower film and poor label printing.In view of the two main quality problems of the black-and-white printer,the fish bone diagram of the quality management tool is used to analyze the reasons from the aspect of personnel,method,equipment,material and other aspects respectively.Then through interview,field investigation and evaluation test,the causes of the previous analysis are investigated,analyzed and confirmed one by one,and the causes of the main quality problems are obtained;then the corresponding improvement measures are put forward for these reasons.That is to say,the improvement measures for the poor floating and powder leakage of the lower film: in terms of personnel,modify the training and education process for new employees,improve the training content,assessment method and post tracking of personnel,and then improve and refine the rules for the removal of operators;in terms of equipment,add the automatic pressing equipment for the lower film;in terms of materials,add the degreasing of the film sticking surface under the framework of the incoming parts;in terms of methods,the special requirements or special precautions of the operator at the station are added to the operation instruction,and the confirmation method of the examination paper is added to the trained operator.Improvement measures for poor label printing: in terms of personnel,improve label education process and training confirmation details,and add training contents that operators do not clearly distinguish between letters and numbers;in terms of equipment,add regular inspection to places where printingequipment is prone to problems,and include them in daily spot inspection table for spot inspection;in terms of methods,modify relevant documents,and the missing position of the label shall be included in the document for additional inspection and confirmation;in other aspects,the barcode serial number starting and ending number management list shall be modified to prevent the operator from selecting the wrong label printing template.The above reviews a series of improvement countermeasures to the main quality problems of the black and white printer products of company A,and then after the thorough implementation of the countermeasures,the main quality problems of the black and white printer are gradually eliminated.Under the main quality problems of black and white printer products,the film floating powder leakage and label printing problems do not occur again,the hidden trouble of quality is eliminated,and the product quality is guaranteed.