Study On The Project Quality Management Of R Company New Product Introduction Based On Lean Six Sigma

The printing and packaging industry is a traditional industry and adopts an extensive management model.With the development of science and technology and the upgrading of consumption,the public has higher requirements on the quality of packaging products,especially high-end FMCG products,the process control of packaging products from needs of communication,graphic and structural design,new product introduction to mass production has an increasingly important impact on product quality,delivery time and cost.In the stage of new product introduction,it is mainly based on sample making and production trial running to test and qualify the product structure and manufacturability,so as to ensure the most stable production,the highest manufacturing quality and the best cost-effectiveness in mass production.The process in this stage is complex,which has many variation factors that interact with each other.However,the traditional project quality management method has poor effect on the identification,analysis and improvement of the variation sources of the process,which makes it difficult to control the product quality,thus affecting the quality of the entire project.As an approach of process improvement,Lean Six Sigma is also the management philosophy for enterprises to pursue excellence from good to great,which perfectly combines the elimination of process waste,non value-added links,reduction of process variation and improvement of quality.Thus,it provides feasible solutions for printing and packaging enterprises to solve the common problems,such as process instability,low efficiency,waste of resources and so on in the quality management of new product introduction projects.In this thesis,it combines theory with practice to carry out the study on the theory and method of project quality management.First of all,it combs the theoretical basis of project management,project quality management and the new product introduction method of Lean Six Sigma.Then,it puts forward the feasibility and necessity of implementing quality management of new product introduction project based on Lean Six Sigma method in R Company.After that,it takes the new product introduction project quality management of R Company as the research object to analyze the current situation and problems.Besides,it applies the commonly-used Lean Six Sigma method in high-end manufacturing to the new product introduction project quality management in the printing and packaging industry.It focuses on Carat-85 project to study R Company's new product introduction project implementation process and project quality management optimization in each stage under the Lean Six Sigma method,which uses the method and steps of Lean Six Sigma DMAIC to discuss the quality management of Carat-85 new product introduction process according to the five stages of definition,measurement,analysis,improvement and control.By following customer value-added,data-driven and process-centered principles,it determines the Critical-To-Quality(CTQ)and Key Process Output Variable(KPOV)of the new product introduction process from customer demand analysis around the core process of new product sample delivery,which establishes the quality management targets based on customer satisfaction of product performance and delivery indicators.On the other hand,it carries out baseline determination and measurement system analysis for the project objectives.In the progress of project,it applies Lean Six Sigma tools of SIPOC,Quality Function Deployment(QFD),Failure Mode and Effects Analysis(FMEA),Value Stream Mapping(VSM),variation source and regression analysis,fish-bone chart,ANOVA analysis and so on to identify,screen and verify the input variables affecting the process,and find out the key input variables of the process.Moreover,it combines qualitative and quantitative analysis,and uses statistics tools to analyze the collected data of project,so as to provide scientific basis for the decision-making of the project team and reduce the decision-making risk of the project.Finally,the important and key input variables of the process are continuously improved in line with the Pareto principle by means of process improvement,lean Kaizen,Design of experiment(DOE)process optimization and so on,so as to achieve the project quality management objectives and gain the outcome of significant economic benefits.To ensure the long-term effectiveness of project consequences,it carries out project results evaluation,key input factor control and other work,which achieves the successful handover of the project and the summary of lesson-learns.As for the research results of this thesis,it can provide the theoretical reference for the project quality management of printing and packaging enterprises.Through the application innovation of new product introduction project quality management of printing and packaging enterprises,it puts forward the application framework and practice method of new product introduction project quality management based on Lean Six Sigma approach for printing and packaging enterprises,which can effectively guide the practice of project quality management in printing and packaging enterprises and has strong practicability.