Study On The Quality Optimization Of Tax Service Of Beidaihe New Area Taxation Bureau

As an important part of the functions of tax authorities,tax payment services are important indicators for evaluating the level of tax collection and administration.With the establishment of a service-oriented government and the rapid development of the market economy,the concept of service has gradually penetrated the hearts of the people,and taxpayers have become more and more demanding on tax authorities.It is urgent for tax authorities to continuously improve the quality of their tax service.Faced with the taxpayer's personalized and diversified tax requirements,the improvement of tax service quality has become the primary concern of the tax authorities.In other words,the quality and service of the tax authorities have a certain impact on the efficiency and effectiveness of taxation work.Therefore,it has a comprehensive and scientific understanding of the service level of tax service agencies,and objectively evaluates the tax service level of tax authorities.The basis for the optimization of tax service quality of tax authorities has gradually become an important issue that China's tax authorities urgently need to solve.Taking the tax bureau of Beidaihe New District of Qinhuangdao City as an example,this paper makes an objective analysis of the problems and achievements of the taxation service of Beidaihe New District Taxation Bureau based on the perspective of taxpayers,in order to improve the quality of tax service.Taking "tax service quality" as the core research content,this paper introduces a series of introductions on the theory of tax service quality,and analyzes the basic situation,existing problems and causes of the Beidaihe New District Taxation Bureau.The fourth chapter establishes the taxation service quality evaluation system of the Beidaihe New District Taxation Bureau,and uses the method of issuing questionnaires to obtain the feedback information of the current taxpayers of the Beidaihe New District Taxation Bureau on the current taxpayer service quality.The evaluation index was used as a tool to evaluate the tax service quality of Beidaihe New District Taxation Bureau,and the evaluation results were analyzed in detail.The taxation service characteristics of Beidaihe New District Taxation Bureau were summarized,and the problems in the taxation process were summarized and analyzed.Finally,the countermeasures and suggestions for improving the quality of tax service of Beidaihe New District Taxation Bureau are put forward,including the idea of establishing taxpayer service as the center,expanding the taxation service function of tax authorities,constructing a fair and comfortable taxation environment,and strengthening the informationization construction of tax collection and management.Establish a scientific and perfect assessment and supervision mechanism,etc.,in order to provide relevant reference for the optimization of tax service quality of Beidaihe New District Taxation Bureau,and finally achieve a win-win situation between tax authorities and taxpayers.