The Impact Of Information And Communication Technologies(ICT) On Enterprise Productivity

The development and application of information and communication technology(ICT)has provided new opportunities for corporate organizational reform and operational efficiency improvement,which has gradually become a powerful grasp of China's economic transformation and corporate efficiency improvement,but the mechanism of ICT capital's effect on productivity still remains unknown.In order to help enterprises use ICT capital rationally in the production and operation process and better play its role in promoting productivity,this article discusses the mechanism of enterprise ICT investment on productivity and uses the data of public companies from 2011 to 2018 for empirical testing,obtaining the following conclusions:First of all,this paper introduces the system concept on the basis of Resource-Based Theory and Contingency Theory,regards the organizational resources of the enterprise as a whole and comprehensively reviews the organizational resources in the enterprise resource system that have synergy with ICT.Through the definition of concepts and sorting of related literature,this paper starts with the four organizational resources of organizational management,organizational process,human capital,and capital deepening,and analyzes the synergy between ICT and organizational resources to build the mechanism of ICT's impact on enterprise productivity.Secondly,this article uses empirical methods to examine the impact of corporate ICT investment on corporate TFP.The empirical results show that both ICT hardware investment and software investment have a significant positive impact on enterprise TFP,indicating that under the background of rapid development of ICT in recent years,the return on ICT investment of Chinese enterprises is considerable.In addition,this paper selects five indicators of corporate governance,inventory turnover rate,proportion of management expenses,human capital and capital deepening to test the theoretical hypotheses.The empirical results show that the supervision and management mechanism can improve the return on ICT investment of enterprises,and ICT investment can improve the inventory turnover rate of enterprises,optimize the cost structure,improve the efficiency of enterprise organization and operation,and at the same time form a complementary effect with human capital and capital deepening to jointly promote Increase in business productivity.Finally,based on the research findings,this article puts forward some suggestions and opinions for enterprises and policy makers.This article recommends that enterprises should pay attention to combining with other organizational elements in the ICT investment process,actively carry out digital transformation to improve production and operation efficiency and remain sensitive to new technologies;it is recommended that policymakers formulate ICT industrial policies to guide related industries development,improving the spillover effect on other industries.