The Booking Process Improvement Of A Company And Logistics Information System Implementation

With the rapid growth of Chinese trade status and trade scale,import and export trade volume continues to increase,the logistics industry is closely related to trade,has been an unprecedented development opportunity,but the logistics enterprises for business is facing huge crisis in recent years because of the customer for international logistics increasing of enterprise requirements and the increasing diversification of demand,makes the logistics enterprises to meet the sense of the modern logistics industry development needs more and more inadequate.A company as a maritime export booking platform,customer complaints A booking is slow,slow feedback and credit audit is slow,using fishbone diagram analysis of A company's booking business problem is the management of customer relationship is not enough,booking in the business process of information transmission,communication delay and distortion and failure enterprise information loss caused by the manual input error.The existing booking business process can not meet customer needs,so the implementation of booking business process optimization for the A company in the international logistics industry long-term growth has a role in promoting.The annual profit contribution rate,average volume,the nature of the enterprise,the average monthly payment period and the strategic alliance of five factors by multi factor division of A company ABC customer classification based on A and BC,according to customers make different management strategies through research and diagnosis the booking of business processes,improve the A company booking business process.Then,according to the booking process,the organizational structure of A company is adjusted.Through the advance credit approval procedures,eliminate cross information transfer,integration of organizational functions,customer centered business operations team,and through booking logistics information system to achieve the basic requirements to complete the booking Commission one-time pass.The optimized booking process shows that the whole booking process efficiency of A company has been improved,and the service quality provided by A company has been improved.