Study Of Application Of SRE Method In Operation And Maintenance Management Of T Internet Co.

Internet-based business is showing explosive growth,which brings great challenges to the operation and maintenance management of Internet-based enterprises.With the increasing of user traffic and the increasing demand for resources,the number of hardware devices in the data center is also increasing,and the complexity of the system is also increasing.Over time,this will lead to the increase of operation and maintenance labor costs,low product iteration efficiency,long fault response processing cycle,increasing customer churn and other issues for Internet-based enterprises,thus it is difficult to support the growth of their Internet business.So how to improve these problems? What better solutions can help Internet companies operate,maintain and develop more efficiently? This paper tries to use advanced technology to combine the actual situation of T Internet Company,and to explore economic,stable and reliable operation and maintenance methods.Taking the operation and maintenance management of T Internet Company as the breakthrough point,this paper investigates the current situation of operation and maintenance management of T Internet Company by using the methods of literature research,comparative analysis and quantitative analysis,and finds out the existing problems such as poor communication and cooperation between departments,low efficiency of daily software development and operation and maintenance support,and support of marketing activities.The causes of the problems such as difficulties and untimely response to emergency faults are analyzed,including operation and maintenance organization,resource capacity assessment,fault early warning and automation means.In order to better solve these existing problems,an innovative method of SRE(Site Reliability Engineering)operation and maintenance engineering is explored and studied.Based on this method,the operation and maintenance management scheme of T Internet Company is redesigned,the operation and maintenance organization is adjusted,the resource capacity is calculated by pressure measurement,and the support of product development and operation and maintenance is sorted out.Finally,an effective operation and maintenance management information system is designed.Through the landing and practice of the new operation and maintenance management scheme and system,it helps T Internet Company to reduce production costs,improve product development efficiency,enhance online service stability,and thus support the rapid development of the company's Internet business.This has a great reference and guidance for the operation and maintenance management and reform of domestic Internet-based enterprises.