Research On The Analysis And Design Of The Knowledge Base System Of The Operation And Maintenance Of Telecom

Henan Telecom is the original China Telecom Northern Division under the unified management of the system construction, after one or two, three line, Henan Telecom in complete province each city, a wide range of applications, to promote the network operation and maintenance management level to provide the powerful support, is the Henan telecommunication OSS domain important supporting platform.The province with the maintenance and management work steadily, face all sorts of communication technology knowledge and maintenance experience of knowledge accumulation, previous through various departments set up their own FTP server document storage and internal means of communication has been unable to adapt to the demand of telecommunication development, urgent need to construct a professional maintenance knowledge management system on distributed data according to professional type, type of information were classified and stored, and can give the internal staff to provide a shared, inquiry and exchange knowledge platform.This article through to the Henan telecommunication various departments set up their own FTP server, upload, store all kinds of information and documentation departments among information, knowledge and experience of the exchange and transmission is not smooth situation analysis, combined with advanced content management, search engine technology and mature middleware products to design and maintenance of knowledge base system. The system as a telecom new construction of a subsystem, mainly for the electronic operation platform provides business knowledge storage, management and retrieval services, rely on the IBM OmniFind powerful query different types of data sources and immediately returns the results of the capacity, better use of existing data resources, rapid and accurate positioning of enterprise the best of the related content, from the file system, content repositories, collaboration system, database, application and internal network storing large quantities of enterprise information to find the most relevant documents, design documents, meeting minutes, maintenance rules, experience summary and so on information management. Integration of text search and traditional database query technology, so that enterprises with structural data from database records and files system and non structural data in quick search query ability, so as to realize the knowledge generation, storage, diffusion, retrieval, knowledge sharing, is convenient for maintenance personnel to the accumulation of experience, technical information to find, discussion on technical issues and solutions.The research content mainly includes:1. Henan telecom operation and maintenance knowledge base system demand analysis.2. China Telecom Group issued the relevant norms and actual demand application analysis of Henan telecom.3. Henan telecom operation and maintenance knowledge base system implementation suggestion and analysis design.4. the middleware technology analysis, contrast, and the selection of middleware.5. Henan telecom operation and maintenance knowledge base system architecture, software architecture design.6. Henan telecommunication knowledge library system software function case, prototype design, system implementation plan and acceptance of the content writing.7. During trial operation, collect user issues, new requirement, analyzed the problem and put forward suggestions for improvement of function system.8. For structured data and unstructured data in different data source data collection, analysis, climb from the concrete realization of。...