Research On Optimization Of Performance Appraisal Of Rehabilitation Therapists In SX Hospital

The doctor-patient relationship in China is tense,especially the doctor-patient conflict in the children's rehabilitation department is obvious.The rehabilitation of disabled children has the characteristics of long-term and slow.The rehabilitation of children is different from that of medical treatment and medical treatment is different from that of enterprises.Therefore,this paper chooses to study the performance appraisal of rehabilitation therapists.The author read the literature at home and abroad to do theoretical basis for this study,through questionnaire investigation summarizes problems,analyze causes,finally based on the experience of the other hospital performance evaluation,comprehensive target management,a key indicator method is used,the balanced scorecard method,comprehensive evaluation method and Delphi expert consultation letter,from the customer,financial growth,learning,feedback dimension optimization design is performance appraisal.In order to achieve the goal of enhancing the work enthusiasm of therapists and providing patients with satisfaction.This study takes the rehabilitation therapists in the children's rehabilitation center of the hospital as the research object,complies with the trend of the new medical reform,and investigates the current situation of the performance evaluation of therapists: the parents of children patients complain constantly,the therapists often work overtime,the labor intensity is high,the mental pressure is high,and the salary is relatively low,and some therapists have left their jobs.The problems in the evaluation of therapists were summarized by means of questionnaire: the personal plan goal of performance evaluation was not clear,which was out of line with the organization goal;Not knowing the purpose and significance of performance appraisal;Performance appraisal result feedback is not in place,the application is not sufficient,the appeal is difficult;Unscientific design of performance appraisal index and weight;Insufficient stability of the therapist team;Poor patient satisfaction.Further analysis of its causes: departments and hospitals for performance assessment knowledge of the training is less;Therapists and some managers lack a correct understanding of performance appraisal;The feedback mechanism of performance appraisal is not perfect and the appeal process is not perfect.The performance appraisal scheme lacks scientific design;Lack of talent;The communication between the therapist and the parents of the child is not good enough.Finally,optimize the design from the dimensions of customer,finance,process and learning.This paper argues that it is imperative to optimize the performance appraisal of therapists.First,the optimization of therapists' performance appraisal is conducive to the improvement of therapists' work enthusiasm and the reduction of dimission.Second,it is conducive to improve the satisfaction of parents.Third,it is beneficial to improve management efficiency and promote hospital development.