The Research On Quality Management Optimization Of Heat-metering Production In Victory Company

It's imperative to implement household heat metering policy in China,and the quality of heat metering products is the key factor for successful household heat metering.Shijiazhuang Victory Technology Limited,as a company specializing in the desig,production and sales of household heat metering products,has achieved good economic and social benefits,but there are also problems such as high fault rate,low efficiency in design and production,and poor quality of after-sales service.Therefore,it is necessary to strengthen quality management to finally improve the core competitiveness of Victory Technology Limited by optimizing quality management,improving the production efficiency,reducing the cost,and enhancing the competitiveness of the heat metering products.For the better optimization of the heat metering product quality management in Victory Technology Limited,the main problems are analyzed by using case analysis,literature research,questionnaire and interview method and other research methods.The present situation of the company's quality management is described and analyzed by using the basic principle and method of total quality management.The company's existing problems in design and development,market research,the production process management and other aspects are pointed out by deeply analyzing the design,supply,manufacture and after-sale service.From the four aspects of the whole staff,the entire enterprise,the overall process and the customer first,the design of the company's product quality management is impoved.Based on the "customer experience",the quality management system of heat metering products is constructed,and the improving scheme for the quality management of heat metering products is proposed.In terms of design and development of products,it should be improved in clearly delimiting the project process management,defining the responsibilities of R&D personnel,optimizing the cost management system,and strengthening internal and external communication and exchange.In terms of raw material supply,it should be improved in the clarity of the responsible department of the company,the assessment of the comprehensive ability of component suppliers,the sorting and screening of factors affecting the quality of suppliers' products,and the control for further promotion.In terms of product manufacturing,it should be improved in the introduction of advanced quality testing and control methods,promoting the process control ability of the quality management personnel,strengthening personnel training,paying attention to equipment maintenance and management,perfecting the process of quality inspection,refining the operation instruction of quality inspection,reinforcing the quality checking,and the introduction of information management system to promote efficiency.In terms of after-sales service,it should be improved in establishing clear after-sales service process,strengthening service training,timely assessment of after-sales service personnel,and reinforcing communication with customers.The entire enterprise is mainly improved in the adjustment of the current departments' function and structure,and the whole staff is mainly improved in the quality concept cultivation and the quality training of the personnel.By summing up the customer requirement,analyzing the root cause and combining with actual situation,taking process management as masterstroke,the quality management optimization program of Victory Technology Limited is built,the ideas and goals are definitely optimized,the management process is perfected,the process management is reinforced,the personnel training and talent incentive mechanism are strengthened,and the whole process of the product from design to application is optimized.