Research On DH Property Management Company's Fine Service Strategy Of Property

With the development of society and the continuous improvement of people's living standards,the people's service requirements for the property community are getting higher,with the owners of the property management services to improve the demand,the property service enterprises operating costs rising,market-oriented competition pressure increasing,The traditional service mode of property service enterprises has not kept pace with the development demand of today's industry,and has become a hindrance to the sustainable and healthy development of property management Service enterprises.Therefore,how to improve the property management services,the study of fine property Services has gradually become a domestic and foreign experts in the field of concern and in-depth research topics.The implementation of fine service in property management needs to be adjusted and improved according to the actual situation,so as to rationally use the existing resources of the enterprise.In the process of consulting the relevant theoretical documents,I found that we can start from the construction of service team to investigate the problems in the process of property service.Because the key factor in the success of the business is people,so by refining the service post of the characteristics of meticulous service,and then assess the real estate service enterprises in the refinement of the strength and implementation of services,from the owner satisfaction and the harmonious property community,to assess whether the enterprise really do service "fine".Based on the research on the theory of meticulous management service at home and abroad,this paper carries out case study on DH property company.Based on the first question,the second analysis of the problem,and finally put forward the idea of solving problems,the use of management research methods,including such as theoretical analysis and empirical analysis of combination,quantitative analysis and analysis of the combination of research methods for case analysis.This paper analyzes the development of DH Company's fine service from the angle of job responsibilities,points out the problems and causes of DH company in the fine service of property,including the problems faced by all property management enterprises in China and the problems and reasons in the recruitment of front-line service posts.Then use the SWOT analysis to make clear that DH company continues to take the refinement management service as the necessity of the company's development strategy,and put forward some improvement measures,including making effective strategic planning,perfecting system implementing effective supervision,strengthening organization building,high quality service team,system using informatization and so on.Not only for the future development of DH company to provide a solid theoretical support,but also for China's property enterprises to deepen the understanding of refined services and provide experience for reference.