The Case Study In Employee Turnover Of JX Hotel

In recent years,under the stimulus of national policies,China's economy has appeared high tide of development.The rapid development of the economy has also promoted the vigorous development of China's tourism industry.Dalian is a coastal city with a pleasant climate and beautiful scenery because of its superior geographical location,known as the Pearl of the North.More than 100,000 people come to Dalian each year for sightseeing,which bring unprecedented opportunities for the rapid growth of the hotel and catering industry in Dalian.But the opportunities and risks often accompany each other.The competition of Dalian hotel and catering industry has also entered the stage of hyperthermia.So how to improve the competitiveness of Dalian hotel has become an important issue related to the survival of Dalian hotels,and in today's 21 th century,high-quality human resources have been recognized as the core competitiveness of enterprises.JX Hotel,founded in 1998,belongs to JX Enterprise Group.It is located on Wuwu Road,Zhongshan District,Dalian City,south of 38 Plaza,a bustling commercial district.And it is a Four-star Business Inn.With the enlarging staffing scale,human resource management and control work is also more and more difficult,especially in terms of staff turnover,JX hotel has encountered a serious crisis.This paper is based on the development of Dalian hotel catering industry and the basic situation of JX hotel as the research background,taking the current crisis of staff turnover in JX Hotel as the research object,using the scientific theories and methods of human resource management to analyze the problem to find scientific suggestions and countermeasures.Firstly,through the introduction of JX Hotel and the classic case of staff turnover in the hotel,this paper leads to the focus of this paper,then combs the related human resources management theories,and uses these theories to carry on the question analysis and reason research,finds out the real fundamental problem of JX hotel staff turnover crisis,mainly includes: the compensation and benefit issues,performance management issues,career path issues and hotel culture issues.These four issues are continuously fermenting in the JX hotel human resources management process,leading to the current results.Finally this paper helps JX Hotel to solve the problems of human resource management and get rid of the crisis caused by staff turnover.This paper uses the case study method,combining with the actual human resource management situation of JX Hotel,designates a set of scientific and effective measures and schemes to improve the problem of staff turnover for JX Hotel.It not only helps JX hotel to get rid of this problem completely,but also can provide reference for other hotel and catering enterprises to solve similar problems.