The Study On Informationization Construction Of TaxServicefor Basic-levelState Administration Oftaxation

With the vigorous development of information technology,the rise of the "New Public Management Movement" and other government administrative reform practices in the West,information technology began to reform and accelerate the process of public service innovation.In this trend,the United Kingdom,the United States and other major developed countries have begun to explore informationizing tax collection and management,adopted new technology to improve and develop taxservices,and achieved better results.Organization for Economic Cooperation and Development(OECD)pointed out that it is a new trend to optimize the channel strategy and adopt new technology to provide tax service.According toStandard of tax service for county tax authorities at the county level,The work of tax payment service mainly includes nine categories:1.tax registration,2.tax confirmation,3.invoice processing,4.tax declaration,.preferential treatment,6.certificate processing,7.propaganda consultation,8.rights and interests maintenance,9.civilized service,among which,handing tax returns and tax-related matters of the first six items are the most important parts of the current tax service work.This paper focuses on this part of the tax service information construction,that is,the way of tax information.For taxpayers,the informatization and diversification of tax collection channels have brought about a new change in tax administration experience.Moreover,with the development of the times,the demand for tax collection by taxpayers is increasing day by day.Tax authorities need to continuously reform and innovate service models and technology applications.As a pilot province of important tax reform more than once,in the aspect of informationizing of tax service,the "four-in-one" multi-tax service model of Shandong Province'has been relatively perfect.The "four-in-one"include online tax mainly,self-help tax as a supplement,third party agents to supplement,the tax service hall.The X State Administration of Taxationhas also been in the forefront of the construction of tax service information,At the same time,it has implemented the national tax service standards for tax authorities at the same time.It has carried on the beneficial exploration for the diversified tax administration way construction.This paper combines the tax service practice of X State Administration of Taxation,focus on the informationization of tax channels,analyzes the current situation of tax service informationization construction in primary tax authorities,At the same time,Draw lessons from the domestic and foreign tax service information construction achievements,put forward Suggestions and countermeasures to develop tax service information better.