Research On Evaluation Index System Of Personal Cloud Storage Service Based On User Experience

With the advent of the era of big data,cloud technology has developed rapidly.Personal cloud storage not only has the function of storing files,but also supports the sharing of information,and also can transfer data between multiple devices on the mobile phone and the computer.In daily life,people need to store and backup a lot of useful information.In recent years,with the development of Internet industry and the increasing number of Internet users,people begin to understand the concept of personal cloud storage service.With the increasing demand of users for information storage,the number of users of personal cloud storage service increases.However,the service quality of personal cloud storage industry in China is uneven,and there are no good laws and regulations to restrict it,so it is difficult to avoid some illegal elements using the Internet disk to drill the legal loopholes to spread illegal information,resulting in many personal cloud storage service products shutting down personal Internet disk service,resulting in a large number of users reduction.Therefore,the personal cloud storage service has become a research hotspot.This paper first summarizes and introduces the evaluation methods and evaluation index system of cloud service and personal cloud storage service at home and abroad;then,through the use of information construction theory and user experience theory,it connects with the characteristics of personal cloud storage users and the characteristics of personal cloud storage users' service requirements,and according to the interview method,it communicates with users According to the established evaluation index system of personal cloud storage service,we test its reliability and validity,check whether it is true and effective,and then determine the evaluation index system.After that,the author uses the analytic hierarchy process to determine the weight of each index,and calculates the combined weight,and then through the way of issuing questionnaires to carry out empirical analysis on the representative personal cloud storage products in the current market,and analyzes them.According to the user's rating and market status,the author studies the personal cloud storage evaluation index established by the author Whether the standard system is reasonable.At last,the author puts forward some suggestions to improve the service quality of personal cloud storage.The author thinks that through the research on the evaluation index system of personal cloud storage,the personal cloud storage service has a more perfect evaluation standard so that users can better judge the quality of service based on this,so as to promote the personal cloud storage products to better serve users and improve the service quality of personal cloud storage.