Case Study On Improving Management Of Hospitalization Settlement Business In S Hospital

It has been a long time that due to the unfair,unreasonable and unbalanced distribution,medical and health resources are relatively obtained by first-class hospitals in big cities.The problem of "difficulty and trouble for people to see doctors" is quite outstanding because of patients gathering and crowding only in the first-class hospitals.The process of hospital settlement business is complicated,and the long queue for settlement always happens.The efficiency of hospital management is low,and the patients' value feeling of medical and health treatment is poor.This kind of settlement business management has already drawn attention of the whole society,and improvement for settlement has been put on the important agenda of hospital management.This paper comprehensively uses literature analysis,case study and questionnaire survey to analyze the specific cases of hospital settlement business management in S hospital,and further analyses the problems of hospital settlement business management with questionnaire survey,and finally gives the improvement countermeasures.The main problems are: insufficient integration of reimbursement materials and process prepared for non-local rural cooperative reimbursement,many departments required in hospitalization settlement process and low efficiency,wrong settlement bills and complicated work involved in hospitalization settlement and many problems in the failure of receivables management.S Hospital should improve the HIS system and application of the networking nested system of hospital settlement and local rural cooperative,set up a self-assist machine terminal for hospital deposit payment and settlement business in nurses' stations,add an settlement bill auditor for every department and strengthen the management of accounts receivable.After the research of this paper which is popularized in the management of inpatient settlement business of s Hospital,it will play a positive role in optimizing the process of inpatient settlement business of S Hospital,and it will be beneficial to fundamentally improve the efficiency of settlement management of inpatient business of S Hospital;and it will also be of great reference value for the improvement of other problems of settlement business of first class hospitals.