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Study On Optimization Of Medical Treatment Process In Dalian Specialized Hospitals

Posted on:2019-01-28Degree:MasterType:Thesis
Country:ChinaCandidate:Z X LvFull Text:PDF
GTID:2404330596961840Subject:MPA
Abstract/Summary:PDF Full Text Request
Since the new medical reform,with the continuous encouragement of the state's policy measures to encourage social capital to develop medical care and improve medical service action plans,specialized hospitals have become the main direction for the future development of private hospitals.Public tertiary hospitals face a series of pressures and challenges,such as innovating and optimizing medical service models,and improving operational efficiency.To study the optimization of the treatment process in Dalian specialty hospitals,the purpose is to improve the quality of hospital services,improve the efficiency of hospital operation,continuously improve patient satisfaction,and enhance the sense of hospital administrators' anxiety.It is very important for the development of specialist hospitals and the medical experience of patients.In the research of this paper,the definitions of specialty hospitals and related business processes are defined and explained in detail.The existing business process optimization theory is elaborated,and the excellent experience generated in the practice of medical field at home and abroad is summarized.Summary,provides an important theoretical basis for the optimization of medical treatment process.Secondly,through data analysis,questionnaires and field visits,a comprehensive analysis and research on the basic model,structural system,division of responsibilities and the actual situation of the treatment process of the three tertiary hospitals in Dalian are conducted.The treatment process exposed to a certain extent,the lack of time for non-diagnosis,uneven distribution of visits,disordered patient visits,and lack of communication and coordination among relevant departments.Through the analysis of the statistics of the medical treatment data and the questionnaire,the author finds that the main reasons for these problems are the payment payment methods,the drawbacks of the reservation mode,the unreasonable public channel setting,and the relative lag of the overall management of the outpatient department.Thirdly,patient-centered,from the perspective of process transformation and optimization,the treatment process is discussed.Based on the existing relevant theories and means,the adjustment and optimization of the current status of the hospital's treatment process are carried out.Among them,the doctors carried out a comprehensive analysis focusing on the diagnosis and treatment of patients,which promoted the improvement of the level of medical services,improved the operation status of thehospital,and enhanced the patient's sense of identity and trust in the hospital.Finally,countermeasures and suggestions are proposed for implementing the optimization plan.This paper seeks to provide reference and reference for hospital administrators to transform and optimize the treatment process.Combined with the current Internet hospitals and physicians' multi-point practice,this paper has carried out a deep analysis of the overall strategy and content of the treatment process optimization.
Keywords/Search Tags:Dalian Specialist Hospital, Treatment process optimization, Internet medical
PDF Full Text Request
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