Research On The Ground Service Personnel Training Program Of Southern Airlines Corporation Jilin Branch

China’s civil aviation industry is in a period of rapid rise,and the competition among peers is becoming increasingly serious.Based on this kind of environmental situation,airlines want to occupy a favorable position in the industry,and must upgrade their own advantages in many aspects,among which employee training is indispensable.The transportation of China Southern Airlines Jilin Branch covers many processes,of which ground service is an important part.The company needs to strengthen the training of the quality and ability of ground service workers.Formulating a scientific and reasonable training plan can improve the training effect,better improve the overall quality of employees of China Southern Airlines Jilin Branch,and enhance the competitive advantage of enterprises in the market.This paper takes lifelong learning theory,Kirkpatrick four levels training evaluation model and learning organization theory as the theoretical basis,and quotes and summarizes the theoretical results of some scholars as an aid to propose a training system suitable for China Southern Airlines Jilin Branch,optimize its current Problems in the stage.In order to adapt to the reserve demand and personnel training of China Southern Airlines Jilin Branch,the training effect of China Southern Airlines Jilin Branch will be enhanced,thereby improving the overall quality and enthusiasm of ground service personnel and improving the service level of China Southern Airlines Jilin Branch.First of all,the questionnaires for training needs will be distributed to the ground service personnel for actual investigation.After that,a reasonable and corresponding curriculum system should be designed according to the needs of the ground service personnel of the China Southern Airlines Jilin Branch.At the same time,excellent training teachers should be equipped.Team.Secondly,through the pre-training preparation work and the medium-term training design plan to better control the final implementation.Finally,this paper uses the Kirkpatrick four levels training evaluation to conduct a final evaluation of the training effect of the ground service personnel of China Southern Airlines Jilin Branch.If the training is more perfect and complete,this paper also proposes three safeguard measures,namely system guarantee,organization guarantee and cultural guarantee.Through the research of this training program,we designed a relatively reasonable training program for the ground staff of China Southern Airlines Jilin Branch,hoping to improve the overall service level and business level of the employees,so that the ground service personnel can apply their training through training.To apply the knowledge of training to work,to improve the competitiveness of China Southern Airlines Jilin Branch in the branch.This study expects that the newly designed training program can solve some problems encountered in the current work of the ground service personnel of China Southern Airlines Jilin Branch,realize the self-worth of employees,and enable employees to improve work efficiency and have better working conditions in their work.In the promotion of employees,it is also an improvement of the service of China Southern Airlines Jilin Branch,which makes the better development of China Southern Airlines Jilin Branch become the leader in the market competition.Through the analysis of its training management,it can be seen that many airports and aviation colleges are also suitable for such training analysis.This paper has promoted and referenced the development of departmental training programs for aviation in the same category.