Research On The R&D Quality Management Of K Co.Ltd.

With the rapid development of economy and technology,the competition in the financial industry is becoming more and more fierce.And the quality requirements of ATM products are also getting higher and higher in major banks.Under the dual pressure of cost and quality,all of the ATM product manufacturers began to think how to remain invincible in the market.About 70~80% product cost depends on the design of product.Most elements of the competitiveness of products are decided in the design stage of the product.The product functions are decided by design.Although the product quality mainly depends on the design and manufacture.But the final product can meet customer requirements or not depends on product design.Therefore,product design is great importance to ATM manufacturers.The effective quality management of product design process is crucial to the quality of the product.Because the ATM manufacturers ignore the quality management of product design and without using quality control technology,so the success rate of product development is low and production scrap rate is high.The paper research in the quality management of product design combined with cash-box design examples of K company.We are most concerned about how to converting customer requirements into product quality in product design stage,how to improving the risk management in the design process.In order to prevent the design of the products do not meet customer requirements,manufacturing requirements,and high rate of defect.This paper analyses the problems in quality management of product design process of K Company.With the failure case of X cash-box in the first development,the paper explores the questions such as design team structure,quality function deployment,,product risk management,design parameters and small batch production in product design quality management of K company.And in the third chapters of this paper the improvement measures are put forward..QFD is a theory to change the customer demands to the product quality Characteristics.FMEA method ensure the reliability of products to meet customer needs and reduce the risk of product design.DOE method is through the design of experiment to find some controllable factors and setting the parameters for ensuring the stability of products quality characteristics.In this paper QFD,FMEA and DOE are organically assembled to provide powerful support tools for the quality management of product design.That can fully meet the needs of customers.The analysis and improvement measures in this paper are very important to K company'squality management improvement of product design.And that also provides reference for quality management of product design of other companies in ATM industry.