Design Of Scenic Shared Child Stroller Based On Service Design Concept

The research focus of this article is on the scenic shared stroller and the service system based on the scenic shared stroller as a carrier to solve the inconvenience encountered by users in using the existing stroller in the scenic environment and make it more convenient for families to play in the scenic area.Fast and safe to improve the target user experience.Based on the concept of service design,this article focuses on the service mode of the shared stroller in the scenic environment.Firstly,it analyzes the domestic and foreign research status of service design,sharing mode and stroller,and understands its development history and characteristics.At the same time,it analyzes the development status of the existing stroller market,and conducts research on the appearance,function and characteristics of the existing strollers on the market.Combined with the environmental characteristics of the scenic area and the needs of the user group,find the pain points and inconveniences of users in the process of using the existing stroller in the scenic area,and provide a realistic basis for the subsequent application of the sharing concept in the design and practice process.Secondly,in the service design exploration stage,through user insight and user clustering methods to understand user characteristics and classification,construct the target user role of the scenic shared stroller,divide the service stage,analyze the touch points,and create a user experience journey map to find The entry point of service design;in the service design and construction stage,through the design and research of the scenic shared stroller service system,the system map,function points and service blueprint of the scenic shared stroller are constructed.Third,in the service design implementation stage,design the scenic shared stroller,supporting facilities at the service site and the scenic shared stroller operating software;in the service design test stage,select the target user for usability testing,through observation,recording and feedback of the target user's Behavior information,etc.,discover problems and continue to improve subsequent products,and then reflect on service design.Finally,the function of the shared stroller in the scenic area continues the features of the existing stroller that can be flexibly driven.For the special environment of the scenic area,large wheels with strong shock absorption and a sturdy frame,high safety hand brake and foot brake,and sanitation are added.Highly easy to clean materials,etc.On its service system,users quickly use scenic sharing child strollers through sharing software to achieve convenient use of pick-up,use,and return,while providing users with more diversified and personalized services to enhance the scenic play experience.