IT Enterprise R&D Team Communication Efficiency Research

Communication is a crucial point of enterprise management,and is a crucial key point of project management in Research and Development(R&D)Company.According to the project management practice,an idea,which is about how to improve the R&D project team's communication but different from the traditional communication management theory,is brought up in this thesis to aid the team's communication efficiency,and to create value more efficiently.Throughout this thesis,the communication status of M project development team is well studied in given company,which has advanced R&D technology and mature project development process as typical R&D Company.The M project development team,which has been working as new product development team,is one of the successful teams in the company.The team members with high level knowledge and development capabilities,the stability and progress of product development work,the closely cooperation and communication,all make the project communication management be a challenge for traditional management theory.As a distinctive feature,this thesis is focusing on the effort to improve the communication effectiveness of a project development team which has a good communication shape.Based on the detailed tracking and analysis of communications among local members of M project group,the communication efficiency status is summarized and the root cause is analyzed for targeting improvements.Based on the characteristics and analysis result of team members' communications,an Intelligent Information Sharing Platform(I2SP)solution,which uses the theory of data analysis techniques and existing Internet and e-commerce technologies as reference,is presented in this thesis for communication management.The theoretical discussion on the feasibility,as well as depicture of system architecture and detailed implementation requirement are well described in thesis.Different from the solutions in traditional communication management theory,computer takes more auxiliary function in the solution of I2SP.Similar to Computer-Aided Design and Computer-Aided Manufacturing(CAM),another CAM concept,Computer-Aided Management,is proposed in this thesis,and is believed as a feasible concept because the similar technology has been approved as mature application in e-commerce industry.Technology itself is not the problem.It is people's responsibility,to respect new technologies,to inspect new technologies,to understand new technologies,and to integrate new technologies with the operational requirements of their different backgrounds.To leverage the technologies from other industries,trans-boundary,is one inspiration of this research.