Research And Construction Operation Of Marketing Business (Pay Channel) Monitoring And Maintenance System For The Power Supply Enterprise

With the further promoting of intelligent electricity services, power supply enterprise marketing business is faced with many challenges, for example, marketing business changing rapidly, the number of electricity customer rising sharply, power supply service radius and customer demand difference increasing, customer service experience improving, customer and power information interacting frequently. Through the introduction of new technologies to expand the payment terminal service contents and service methods, further improving the payment channels of service capacity and service efficiency in the existing system is very important for reducing the cost of channel construction and improving customer service quality.This research firstly analyzes the current development situation of the domestic power supply enterprise marketing business(payment channels) monitoring operation and maintenance system. Although the businesses develop rapidly, but management means fall behind, construction standards of service channels are different and effective means of supervision are lacked. The above content causes the majority of service channel utilization not high. Some channels due to lack of information security measures, and customer key information transferring on the internet is leaked what causes the customer's complaints. This research supplies a monitoring operation and maintenance system based the existing payment access management system and has advanced technology, optimized system architecture and more efficient programming language. Through the new system, access management of payment channel is optimized and enhanced, all kinds of service channels are uniformly accessed what ensures all kinds of service channels to be unified safely and interactive information security. The new system has merchant parameter configuration function, service management function, knowledge management function, margin business function, the three party reconciliation function, remittance business function, channel access management function, terminal operation management function, equipment operation monitoring function, statistical analysis function and comprehensive evaluation function.The system is based on C/S system structure, Oracle as the database service platform, J2 EE as framework technology and Java as a programming language,and has many features like high development efficiency, simple and convenient operation, friendly interface, high data security. The system provides convenient services for the power enterprise payment channel access management, payment process monitoring, payment terminal operation monitoring management of power supply enterprise...