Research Of Optimization Measures For Tax Service In China(Shanghai) Free Trade Zone

In the face of today's new political and economic situation, our government has made a major strategic choice, which is establishing China (Shanghai) pilot free trade zone. China (Shanghai) free trade zone is not only an vital window for China's foreign exchange, but also the plots of implementation of innovation policy in our country.With the rapid development of economy in our country and the reform of the government management system, how to speed up the transformation of government functions has become a hot topic of current society. As we all know, as a part of tax collection and management system, tax authorities of Shanghai free trade zone bears much more pressure and its way of tax collection and administration mode have got more attention than others. Thus, under the double background, how to optimize the service system of tax payment in taxation authority and how to enhance the quality of tax service become a key problem at present stage.This article is based on the theory of new public management, service-oriented government, tax compliance, tax neutral and taxpayers' demand. And the taxpayers' demand should be emphasized mostly. By random questionnaire and interviewing with the tax official, the writer has grasp the whole actuality of taxpayer service in Shanghai free trade zone. And this article has summarized many valuable method in promoting the quality of taxpayer service with the help of literature and comparative research, aiming at raising worthy methods for tax authorities in Shanghai free trade zone.