Research On Optimization Of CRM System In SJQ-IT Education Co.,LTD

In recent years,customer relationship management has been widely concerned in the business and academic circles.SJQ-IT Education Co.,Ltd education company's business is the core of customer service,customer relationship management level directly determines the quality of the SJQ-IT Education Co.,Ltd education company benefits.How to solve the relationship between the customer and the enterprise,how to improve the level of customer relat ionship management,how to improve the customer service level,is the SJQ-IT Education Co.,Ltd education company management issues to be solved.The SJQ-IT Education Co.,Ltd education company as the research object,using case study,questionnaire survey and expert consultation method,firstly introduces and analyzes the current situation of the development of the SJQ-IT Education Co.,Ltd education company,and summarizes the current situation of customer relationship management system through education,SJQ-IT Education Co.,Ltd,SJQ-IT Education Co.,Ltd on the education staff conducted a questionnaire survey understand the company's customer relationship management system application status,and pointed out the existing customer relationship management system SJQ-IT Education Co.,Ltd education company issues according to the relevant data.On this basis,this paper improve the customer relationship management system SJQ-IT Education Co.,Ltd education company principles and objectives and the optimizat ion of customer relationship management system,and put forward the corresponding implementation steps to optimize customer relationship management system.This paper describes the relevant theory,analysis the practical problems of enterprises,complete the process of suggestion,expect to be able to effectively enhance the SJQ-IT Education Co.,Ltd education company customer relationship management theory and application level of the enterprise,improve customer satisfaction,enhance customer value.Final ly achieve the purpose of promoting the development of enterprises,the formation of the core competitiveness of enterprises.