A Study On Doctor-Patient Conflict Root And Strategy From A Perspective Of Public Policy

The relationship between doctors and patients is the interaction between the students and the patients in the medical activities. The harmonious relationship between doctors and patients is beneficial to the diagnosis and treatment of the disease, and it is also beneficial to the harmony and stability of the society.The main research methods of this paper include : literature research,Investigation,comparative analysis,Through combing the domestic and foreign research results on the doctor-patient conflicts,Using conflict management theory and information symmetry theory,Through the Internet, investigation to ask for information.From the perspective of public policy, this paper probes into the current situation and Countermeasures of the conflict between doctors and patients in China, and compares and analyzes the domestic and foreign management strategies of the conflicts between doctors and patientsFirst of all, to understand the current status of doctor-patient relationship through the questionnaire survey and interview survey form. In the investigation of the causes of the conflict between doctors and patients, starting from the angle of public policy, the author collected the views and opinions of both doctors and patients, analysis of patient satisfaction for the medical and health undertakings and the medical side manifested in the conflict between doctor and dissatisfaction. Secondly, see through the phenomenon of nature, origin from the public policy analysis of the Doctor-patient Conflict, focusing on social security, political system, the influence factors of the four aspects of legal system and information asymmetry. Thirdly, absorb and learn from the solution in external doctor-patient conflicts and coping strategies can provide useful inspiration for us,Therefore,the author of the United States,Britain,Germany and Japan for a brief overview of experience in dealing with doctor-patient relationship problems. Finally,from the perspective of public policy to build a harmonious doctor-patient relationship is the main way to manage the Doctor-patient Conflict, from the theory, infomation asymmetry theory,conflict management theory, combined with China's current social doctor-patient relationship in reality, the need to further clarify the Doctor-patient Conflict governance policy objectives, policy measures for the implementation of programmes and policies.Overall, in the formulation of policy objectives should adhere to the "people-oriented",the reform of medical system, promote information symmetry, coordination of medical resources, focusing on conflict management, perfecting the mechanism of dispute. The conflict between doctors and patients the most reasonable solution is through the mechanism, system, legal means, through improving the doctor-patient conflict management mechanism,promote the solution to the conflict between the two sides the problem. In practice, a foreign Doctor-patient Conflict Prevention and management experience,improve China's social security system,especially to improve the medical security system, expanding coverage and security level; second, from the government level,on the one hand to promote the health care The medical system reform, perfect the relevant laws and regulations, on the other hand to increase the financial investment in the medical field, and constantly improve our medical service quality and level; thirdly, combined with the present stage of our country, on the implementation of specific policies can be considered the implementation of grading treatment system.