| The development of technology,such as Internet of Things,speech recognition,cloud computing brings new opportunities for development and sensory experience for home digital entertainment systems.There is also a growing demand for home entertainment experiences.Intelligent voice technology is in a continuous development stage,and there are still some pain points,such as low service efficiency and lack of personalization.With the gradual realization of the interconnection of smart home products,the traditional single product design ideas can no longer meet such a sound system and emerging user needs.Therefore,this article focuses on providing users with better experience of home intelligent voice service,and conducts relevant theoretical and design researches.Firstly,this article describes the concept of service design and home digital entertainment system,and then proposes its service direction aiming at the existing problems of home digital entertainment system.Secondly,this paper analyzes the design elements of intelligent voice in home digital entertainment system and puts forward the application advantages of intelligent voice in home scene through case analysis.Based on the methods and principles of service design,the target users of home intelligent voice service are researched and analyzed,and the questionnaire and interview methods are used to analyze and establish the target user role model.Thirdly,according to the methods and principles of service design,draw the user experience maps and service blueprints of intelligent voice service,analyze the contact points in the service process and propose the intelligent voice service strategy of home digital entertainment system.Finally,this paper takes the intelligent speaker and phone voice assistant as an example to design it for practice and application,and verifies and optimizes the service prototype. |