Servant Leadership In The Process Of Employees’ Innovation Research

Leadership behavior is always a hot-spot issue in management, and most scholars have studied the leadership behavior from a positive perspective on the organization and its employee. But, with the recent leaders’ negative behavior exposure, more and more scholars begin to notice the outcome caused by negative leadership behavior. Abusive supervision is a typical negative leadership behavior. Abusive supervision is defined as the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact. Studies have shown that abusive supervision has a negative impact on organization and employee, affecting employee’s work attitude, including employees of anxiety, depression, burnout and negative psychological reactions, reducing its role and role performance, increasing the turnover intention and so on.Currently, the study based on Chinese culture is scarce and still in its infancy. Besides,the current analysis on the impact of the potential moderator is rarely. Therefore it is necessary to investigate and analyze the phenomenon in our organization. In the paper, the research model and hypotheses are put forward on the basis of reading the literature. 278 employees from companies are investigated by questionnaire method to examine the study. This paper discusses the destructive and harmfulness of leaders’ abusive supervision from the aspects of supervisor-subordinate relationship conflicts and turnover intention in regression method, then uses hierarchical regression to examine the moderated effect of the emotional intelligence and its dimensions. Empirical results show that the abusive supervision has a significantly positive impact on the superior-subordinate relationship conflict and turnover intention. As a special character of employee, emotional intelligence moderates the relationships between abusive supervision and their negative impacts in such a way that the relationships are weaker for individuals higher than lower in emotional intelligence.The paper provides the theoretical basis for realizing the damage of abuse supervision and the importance of staff’s emotional intelligence training. Besides, the organizations should formulate an effective monitoring system to prevent abuse management phenomenon, improve the labor relationship actively, and create a good working atmosphere.