Research Of GL Equipment Industry Service Quality & Management

Glass-linling equipments industry is a special industry, galss linling equipments have excellent corrosion resisitance, good mechanical properties, smooth surface, It is an amalgam of pressure vessels and anticorrosive professional, glass lining set is widely used in various industries.In today’s fierce market competition, the rights of protection and consumption idea of consumers have changed already, Now it is a buyer’s market, consumers are very selective and grasp the initiative, when they buy products, not only pay attention to production entity itself, in the case of homogeneous and performance, pay more attention to the product after-sales service. Especially glass lining equipment is a high value consumable, quality is the key, after-sales service quality is the key also, the charateriatics of the chemical enterprise is continuous production, link products upstream and downstream wll be demand seriously, once has a huge impact.Glass linling equipments industry after-sales service quality and management how to do better, contribute to industry, contribute to society, and this is the purpose of this article. This paper combined with the after-sales service quality management, and related theory and practice aspects, do a little research, discusses the service quality management of the meaning of glass linling industry companies to grow.In this paper,according to the analysis of current glass linling industry, represented by the leading enterprises in A company, combed the lack of after-sales service work, theoretically improve the quality of after-sales service management and specific measures are put forward, from the measures against the post-sales service work,put forword the countermeasures to improve the service quality of glass linling industry, combined with the feature of glass linling equipments at the same time,put forword specific measures to deal with after-sales service technology innovation.