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Research On The Control Of Cigarette Produest Quality Standard System From The Perspective Of Customer Value

Posted on:2015-06-15Degree:MasterType:Thesis
Country:ChinaCandidate:M LiuFull Text:PDF
GTID:2309330473456274Subject:Business administration
Abstract/Summary:PDF Full Text Request
In recent years, transition is accompanied by the tobacco industry to the market management system, control the quality standard system of cigarette products has become an important topic to improve enterprise management and performance of the tobacco industry. Corresponding with this, tobacco products how to systematically improve quality standards, especially how to improve the quality standard control level from the customer’s point of view, the urgent need to expand the practice to the comprehensive quality of cigarette products system control.However, in view of the fact that relates to the cigarette products quality to the tobacco production, procurement, storage, transportation and cigarette production technology, process and so on many links, widely affected by, a series of positive or negative factors which, the tobacco industry and the specific production and management of enterprises in the process of implementing customer quality standard transformation strategy, on the one hand transformation of management system and operation mechanism, establishing the concepts of customer value and pursuing the market, on the other hand, it must take this as the foundation, from the system point of view, both tobacco production, procurement, storage, transportation and cigarette production process, all relevant aspects of cigarette industry chain system of machining process, system improve and perfect the quality of cigarette products standard system, management level and improve the quality standard system from the perspective of customer value.Based on this, this paper use the normative research and empirical research combined. Qualitative analysis and quantitative analysis, the research methods of literature reading and research combined, try to carry out innovative research on the control of quality standard system of cigarette products.In brief, the purpose of this paper is to think through the study of cigarette products quality standard management, promote the quality of cigarette products, the quality of work in strict accordance with the standard operation, at the same time the cigarette product quality standards to be on it, a comprehensive system. From the point of view of customer value, through the cigarette products, customer value analysis, tobacco, tobacco products from grassland raw three angle material, and cigarette production process to construct the cigarette products quality standard system based on customer value. Then the security mechanism of cigarette products quality standard management system innovation was to explore the implementation of the tobacco industry, set up perfect quality supervision and inspection mechanism, improve the product quality standard system construction of the tobacco industry, upgrade and proposed the corresponding countermeasures and suggestions in three aspects to control the quality of personnel, in order to facilitate the cigarette industry better quality management and practice.
Keywords/Search Tags:customer value, cigarette products, quality standard system, control
PDF Full Text Request
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