Research On Communication Industry Comprehensive Maintenance Project Management

With the evolution of3G to4G, the communication industry outsourcing is undergoing profound changes. The rapid development of increasingly complex needs of customers, the rapid growth of mobile data traffic and the development technology of the communication network maintenance services, puts forward new requirements: construction period is shortened,’the indoor coverage requirements are higher, the terminal service maintenance workload increased, the difficulty and complexity, coordination and increase test and network optimization requires more frequent. The original decentralized localization operation mode is not only resulted in an increase in the costs of operation and maintenance, the efficiency of the whole operation is affected, in this context, centralized comprehensive maintenance concept emerge as the times require.In recent years, the telecom service outsourcing market is showing new characteristics. Outsourcing market telecom service industry development trend is summed up to four aspects. One is the change from decentralized outsourcing to integration, two is the transition from shallow to deep degree of outsourcing, three is the transition from local to regional outsourcing, four is the transition from short-term to long-term outsourcing.The advantages of comprehensive maintenance in the integration of maintenance resources, improve economies of scale, standardization and maintenance and the whole business development. Comprehensive maintenance project has its own characteristics, the project management mode is different from other types of projects, and outsourcing enterprises need the help of advanced management tools, rich experience and consciousness of innovation advantage. Comprehensive maintenance project management should use project management professional knowledge, the key point of comprehensive maintenance project management quality management, human resources management, risk management, cost management, communication management, provides the comprehensive maintenance services of high quality for the customer.The case of X comprehensive maintenance project around the unique comprehensive maintenance characteristics demonstrate the specific operation of the project management, and provide a reference model of project management in the project management for the late comers. Through the project practice, summarize the comprehensive maintenance standardization management pattern and operation workflow; promote large-scale comprehensive operation and maintenance project management.