The Design And Implementation Of J2EE Technology-based Performace Appraisal System For Customer Service Managers In Banks

With the accelerated process of economic globalization China, domestic banks will face the impact of the global economy and impact. While the domestic banking talent loss especially for banking development plays an important role in the customer manager of the loss is a serious threat to the development of banking industry. How to carry out effective performance evaluation is an important means for the fair evaluation of customer manager。So,Based on promotion of information technology requirements of bank customer manager performance appraisal is more and more urgent.This article is based on the Customer manager appraisal of city commercial bank, Analysised the demand of the bank customer manager performance。First,Describes the performance evaluation of several business scope,Including performance appraisal of Corporate Banking Services, retail business and customer relationship management,And then formed the functional requirements of the system. Secondly,this article discusses the detailed design of the bank customer manager performance appraisal system base from technology frame, Function module, system interfaceand system safety base on the basis of the demand analysis.Finally according to the design of the program, this article described the construction of system platforms in details, as well as the specific function implementation of the system navigation, Single Sign-On, Unified authority, Account determination.After a trial run at several city commercial banks, The application of the system improves the management efficiency of customer manager performance appraisal work significantly, which enables administrators of customer manager work to accomplish appraisal work more efficiently.The application was proved to perform well in practice and every quota met the requirements and achieved the expected effect.