The Design And Implementation Of Mobile Field Service Management System For Jining Telecommunications Based On The Android

There are a lot of field staff in many enterprises of our country, however, due to the great flexibility for field staff, companies cannot well control for field staff management. For field staff service without good management, completely rely on manpower to carry out, efficiency is very low, and the management cost is relatively high, effective analysis with hard states. Facing currently exist problem of attendance management, need to establish a Jining Telecom mobile field service system based on Android, to improve the field staff in enterprise management efficiency, to reduce management costs, to effective save time and improve the performance of the system.Using low cost of B/S structure on WEB site for system development, use of C/S mode in the mobile terminal and Android language to develop, the system uses J2EE architecture, combining with MVC model is divided into the presentation layer, business logic layer and data persistence layer of three layers, The presentation layer designed by JSP and HTML, work with Struts, Greatly enhance the availability of the system page; the logic business layer is mainly used to handle specific business logic; The data persistence layer is mainly used for the database operation and data persistence; Through the hibernate technology to connect to the database, Use database 2012 to complete the design of database.Android-based of mobile field service management system Jining Telecom is dividing into six main functions, which are location center management, message management, task management, attendance management, customer management, system settings of six functions, The location center function, message management, task management, attendance management and customer management were achieved by the WEB side and mobile terminal. Location center management is divided into the fence alarm management, field personnel locating and marking management of three functions; Message management functions are divided into the message management, message sample management and inform management of three function, Task management function is divided into task order management and work information management of two functions; Attendance management is divided into attendance setting system, attendance management, leave management, attendance record management; Customer management functions are divided into customer visit management and customer information management; The system setting function is divided four functions of location settings, department management, data center location and the other configuration.After the system established, it can fully realize the field of information management, to help the managers of enterprise to effective management for field staff. To real-time understand working condition of field staff, improve the management level of enterprises, also can meet the work needs of field staff, and improve work efficiency of field staff, to maintain a good business relationship with customers. To increase the income on the basis of this, increase profit for enterprise.