Research On Protection Of Consumer’s Rights And Interests In Online Shopping In China

In January 2016, the China Internet network information center released the "37 times China Internet network development state statistic report. The, according to the report as of December 2015, number of China’s online shopping users reached 413 million, an increase of51.83 million from the end of 2014, the growth rate of 14.3%. That the report also shows that online encounter fraud proportion is 16.4%, in 2015 than in 2014 increased by 3.8%. With the continuous development of Internet technology and the change of people consumption idea,through the network shopping crowd keeps increasing, the network shopping more frequently,but the network shopping cause the violation of consumer rights and increasing the number of disputes. Although the fast development of China’s online shopping network consumption environment needs to be purified, in order to promote the network economy healthy and rapid development in our country, study how can better protect the network shopping consumer rights and interests is very important and very urgent.This article uses normative analysis, case analysis, comparative analysis method, first on previous online shopping consumer rights and interests protection question research analysis,the summary, and combined with the current development status of further research on the issue of the, hope to enrich the basic theory of network shopping consumer rights and interests protection helps; Hope for the vast number of consumers to maintain their own legal rights and interests to provide theory support, guide the seller of goods legitimate web management; Can hope for the future legislation to provide some advice for the problem, to better guide judicial practice. Full text besides preface and conclusion, mainly divides into four parts, the specific arrangement is as follows:The first part is the overview of network shopping consumer rights and interests protection, this paper discusses mainly the network shopping, network shopping the basic concepts and characteristics of the consumers and the network shopping bring positive impact to our life; The second part of China’s online shopping consumer rights and interests protection present situation, including the current laws and regulations of network shoppingconsumer rights protection and the problem of network shopping consumer rights protection in our country; The third part is the outside network shopping consumer rights protection law system and the enlightenment, including the major developed countries in the network shopping consumer rights and interests protection system, relevant international organizations for network shopping consumer rights and interests protection system as well as foreign related network shopping consumer rights and interests protection system of our country’s enlightenment.The fourth part is the core content of this article, to perfect China’s online shopping consumer rights and interests protection system of the suggestion. Including consummates our country network shopping consumer rights and interests protection legislation, improve the network shopping consumer rights protection in China’s judicial, consummates our country dispute settlement mechanism, to perfect our administration supervision system, perfect the system of China’s Internet industry self-discipline.