The Questionnaive Construction Of Civil Servant’ Emotional Intelligence

Civil servants as the country’s civil servants, directly involved in the national policies, regulations and other important documents, and supervise the local relevant policies, laws and regulations, to ensure that countries maintain an orderly state, direct contact with citizens, and reflect the people desire, solve internal disputes, serve the public, in order to maintain a harmonious social environment. Visible, the civil service is a high degree of emotional labor career, because to some extent, represents the image of the state civil servants, has a certain authority, which requires the civil servants in handling official business, can control their emotions, always maintain fair and calm state of mind. The report, the party’s 18 functions of "building science, structure optimization, honesty and high efficiency, people’s satisfaction of service oriented government", visible high efficiency is one of the important characteristics of a service government. Efficient, that is, high efficiency, high efficiency, is in the same or less time to complete more tasks than others, and the quality is same or better with other people. This suggests that the construction of service government an important goal is to improve the civil servant/government workers work performance. Need to point out is, how to build efficient service government, has always been one of the major problem of local governments. Therefore, study how to improve the civil servants’ emotional intelligence is a major subject has important practical significance.Review about the document of emotional intelligence, found that the current academic circles on the concept of emotional intelligence has not yet been formed consensus, emotional intelligence model is more, more also corresponding measuring tool; Belongs to "import" at the same time, because of emotional intelligence, domestic scholars study about the measurement of emotional intelligence is based on a theory or model, if it has a cross-cultural validity and applicability of remains to be further validation.To civil servants as the research object of this study, the emotional intelligence questionnaire, in order to further study the relationship between emotional intelligence and work performance of civil servants to provide the reference.Of this study was to prepare the "emotional intelligence scale of civil servants", and discusses the current situation of civil servants, emotional intelligence and the correlation between each dimension., this article out 150 questionnaires with 150, filtered, finally get effective questionnaire 106, at about 95.5%efficient.This study found that:1. This study of emotional intelligence scale with good reliability and validity.2. Inspection by confirmatory factor analysis of civil servants after the suitability of emotional intelligence scale, the scale conforms to the theory of architectural pattern.3. Through this research study found that the emotional intelligence of civil servant status is good.4. This study also discusses the effects of demographic variables on emotional intelligence of civil servants, and civil servants to a dimension of the relationship between emotional intelligence.5. This study reference yuan-li xu (2010) will be emotional intelligence is divided into awareness and the ability to experience their emotions, express and evaluate the ability of their emotions, adjustment and the ability to control their emotions, perception and experience of others and the environment’s ability to mood, expression and the ability of judging others and the environment the mood, expression and evaluation of others, and environmental factors such as the ability of mood should be appropriate. Therefore, this scale can be used as a future civil servants emotional intelligence measurement.