Research And Analysis On Customer Management System Of No.5 Stone Hotel In Beijing

Along with the rapid development of China’s tourism industry, hotels, hotels, entertainment industry development increasingly developed, and to adapt to the hotel and entertainment industry management also introduced the computer information technology, and computer information management has achieved good economic benefits and social results.This paper introduces the research background, room management system, the main work of the thesis and research contents; in business analysis, the problems of system and organization, the original business process are analyzed, after the transformation of the business process are given, such as booking management process, management process, consumption in check out the management process, management process, financial management process, the basic data management process and system management process; in functional analysis, the use case analysis and use case description, the system function, the overall function gives the system package diagram and package diagram sub functions, including booking management, check-in management, consumption management, check out management, financial management, basic data management and system management package diagram; in data analysis, the function of each system is needed The data were analyzed, the entity relationship diagram was given, and the database table structure was established. Finally, the research and analysis work was summarized, and the further work was prospected.