EAP Research For D Corporation

The quick development of economic globalization and technical development turnspace of modern society to be much quicker. Enterprise staffs have to face the challenge ofquick changed market, fierce competition of opponents and organizational changes. Withthe influence of these factors, the staffs are overloading with the working pressure. It leadsto the physical and psychological problems. The staffs can only deal the pressure byswitching to new jobs. As a result, the corporations have the problem of high turnover rateand reduce the overall profit of corporation. Therefore, it is necessary to develop a programto benefit both corporation and staff. The employee assistance program （EAP） is one ofthe programs. Generally EAP is developed （or purchased） by the corporation andprovided to staff release the working pressure, improve working performance andorganizational benefit. In recent years, the domestic corporation is also introducing theEAP based their individual situation and matured foreign experience.D corporation is also under the pressure of organizational changes and corporationprofit. The staffs have overloading working pressure, which leads to high turnover rate.Therefore, the paper will investigate the D corporation by the questionnaire to understandthe working pressure of staffs. The questionnaire shows the overloading working pressurecauses the physical and psychological problems of staffs. The response methods of staffare isolation and turnover. The source of pressure is high working load and individualrelationship.Base on questionnaire result, D corporation develops the EAP contents. It includes thepressure management, mood management, career development and intercommunication.The contents of EAP suit the D corporation and staff very well.During the import time of EAP, D corporation develops the grand rules to ensure thesuccess of program. D corporation selects the mixture mode of EAP. It organizes the EAPcommittee leading by HR department. EAP committee is the bridge between internal and External Corporation. The external part is selected qualified profession EAP team. EAPcommittee effectively utilizes the existing resource and maximizes the effects of EAP.Throughout the EAP, the psychological status of staff in D corporation has made greatchanges. The turnover rate of employee has significantly reduced. The staff has shown anew mind status. And overall profit of corporation is going up. The EAP has successfullyachieved its goals.