Astudy On Operation Of Innovation Relay Centre

Based on the enterprises’ technology needs, Innovation Relay Centre (IRC) is anetwork technology transfer organization which can provide professional service andsolution for SMEs through the professional service of professional technology broker fromeach IRC node. Innovation Relay Centre originated in European IRC, IRC and EICnetwork merged into one network——Enterprise Europe Network（EEN）in2008. EEN isthe most mature network in the world with richest operation experience. Compared withforeign countries, China’s IRC is still at the initial stage and need to learn from theadvanced experience of EEN.The study takes European EEN for example and sums up the successful experienceand service content of IRC, refining the functional orientation and operation mechanism,revealing the organizational structure and management system. It is meaningful foraccelerating the flow of knowledge and technology transfer and improving the overallefficiency of the national innovation system and the country’s core competitiveness. Thestudy is related to several discipline, which include the theory of technology transfertheory、technology innovation and management theory.The basic function of IRC involves identifying the enterprises’ technology need,promoting the cross-institution and cross-regional technology cooperation, giving impetusto the transformation and utilization of research results,enhancing the ability of SMEs ofadopting new technology and providing key services of innovative assistance. EENdedicates to providing “one-stop shop” services involve technological information、technology partner matching、technology audit and technology watch services、brokerageevents and SME mission and innovation support service. European EEN builds a matureoperating mechanism which consists of customer-oriented marketing and promotionmechanism、fast and accurate information dissemination and feedback mechanism andopen and trust cross-border inter-agency cooperation mechanism. The OrganizationManagement System of IRC consist of unique management structure、diverse technologybroker training model、strict service quality management as well as benchmarkmanagement and performance evaluation.