Study On The Motivation Management Of Trainees At H Hotel

The rapid development of post-Olympic economy offers Qingdao hotel industrygreat chances and challenges. Because of the competition between internationalfive-star hotels and domestic hotels, newly-opened hotels are lack of line-level staff.More hotels begin to employ trainees from schools. To ensure the effectivemanagement and sustainable development of hotels, a more reasonable mechanism oftrainee motivation management should be adopted instead of the current simplemanagement. Firstly the article explains the correlative concept and incentivetheories, in which there’re some details about the meaning, features, needs,psychological status and importance of trainees at hotels and Motivator-HygieneTheory and Equity Theory. Secondly, some good measures of trainee motivationmanagement are introduced, which are used at Singapore Shangri-la Hotel andQingdao Haier Intercontinental Hotel. Thirdly, according to the analysis of the traineemotivation management at H Hotel, the problems are that H Hotel does not haveenough measures of hygiene, motivator and equity, by way of the questionnaires,conversation, case study and hotel investigation. Fourthly, a model about traineemotivator is set up after the analysis of the motivator factors of trainees. This partexplains how to improve the trainee motivator from three aspects: hotel, team andindividual. From the points of hotel, the measures of hygiene include raising salaryand welfare, improving trainees’ management regulations, expanding the channels ofcommunication, relieving the pressures of work and emotions and carrying out peopleoriented management mode. The motivator part is shown from two aspects: team andindividual. And the equity factors such as equal pay for equal work, work assignmentand leaders’ management quality. Lastly, it’s concluded that some practical points areworked out in this article, and some problems should be studied further.