Analysis And Design Of XinJiang Telecom SMS And WAP Business Hall System

Electronic channel system belongs to the channel domain of China Telecom CTG-MBOSS and serves as an important part of China Telecom customer service channel solutions. In the early development of mobile services, electronic service channels can effectively alleviate pressure on physical channels; in the late development of mobile service, electronic channels become the advantage channel among its own channels, and become the main channel of standardized services. As an important part of electronic channels, SMS WAP business hall serves for individual customers, residential customers and government and enterprise customers, and provides simple information inquiries, direct opening of simple business, management of complex business opportunities and channels for collaboration, publishing, reminding and tips of marketing services information, as well as short-term mass texting marketing.SMS WAP (Wireless Application Protocol) business hall mainly realizes related functions of customer self-service system, and achieves the support of mobile services. The system of SMS WAP business hall can provide customers with24-hour self-service. The self-service platform is without geographical and time interference, so that it improves customer satisfaction and loyalty. Besides, with the guidance of multimedia, electronic platform can help the customer experience a variety of business, and it helps achieve unity in business service level.This dissertation mainly discusses the needs analysis, system design and testing of SMS WAP business hall system. The thesis first of all introduces the background and research significance of WAP SMS business hall system construction. Secondly, it makes a brief introduction to J2EE framework technology involved in the development process of software testing technology and system. Then, it focuses on elaborating on the analysis of system needs, including the function needs of the system and non-functional needs. Next, it discusses the overall design of the system, including design principles, system objectives, system framework, system functions and system development environment. Finally, it provides the test case and test results of the system.In the conclusion, the thesis makes a comprehensive summary of the subject and the existing deficiencies in the system, and room for improvement, and points out the necessity and development prospects of the further construction of SMS WAP business hall.