BOSS System In The Cable TV Network

Cable television at present is in the transition to digital television ahead, businessareas and the rapid expansion of the scale of business direction has a lot of uncertainty,how cable operators in the overall level of the network management system, innovativemechanisms, business processes,technology systems and internal resources to improvethe management level, the overall improvement of operational efficiency and servicecapabilities, determine the cable network in the survival and development of futurenetwork convergence environment.Business Operation Support System (BOSS) widely used in telecom/mobileindustry proved to be a fine, the intensive management tools, reflects the advancedmanagement ideas and management models, as a fully integrated operationmanagement platform to constantly optimize enhance business operations,management and service levels, to achieve closer cooperation in the entire networkwithin as well as higher operational efficiency, continued strong support for the smoothoperation of the various infrastructure business and value-added business.Telecom/mobile industry’s successful experience is worth the cable TV network tofully learn.Conduct in-depth research on China’s cable TV network operatorenvironment, management status and business processes based on a comprehensiveanalysis of the opportunities and challenges facing the cable TV network, and to applythe learned modern computer technology, communication technology, as well as intheBOSS system development, the knowledge and experience of the operator, theconstruction of a cable TV network BOSS system. The system includes sixsub-modules: system management module, personal service module, a resourcemanagement module, product setup module, work order management module, query module.1) system management module: Set operator accounts, passwords,permissions, and other information.2) personal business modules: the main function ofthe personal business modules: the reported loading the data changes, business processand fee business, business, and return it to the acceptance business.3) resourcemanagement module: used to manually input device; for warehouse retired equipment;used for operator invoices the storage system; invoice for each operating room toreceive and allocate.4) set the module: used to set the CA product or program products.5) Work Order Management module: responsible for processing business acceptanceletter control processing work orders, scheduling, distribution, implementation of thevarious work orders, monitor the status of the work order, the implementation.6)Query module: to query specific customer’s basically all the information; basic querythe user information; inquiry system users all products.