Case Analysis Report Of D Group’s Business Process Outsourcing Management

Nowadays, on account of the high-speed economic development, improved technology and the intensify globalization, the competition conditions and external environment are changing rapidly and updated which the enterprise should face to. The urgent problems which the enterprise needs to solve are changed, it’s from the internal to how to speed up the business, and how to effectively reduce operating costs to improve their core competitiveness. Enterprise’ also led to the rapid development of all kinds of service providers according to their own development, in this kind of mutual development, enterprise managers was found that, the enterprises would form a strategic partnership to enhance the market competitiveness from entrusting their non-core business to the service provider to deal with. We call it "the outsourcing strategy "(outsourcing). Outsourcing began the end of the in the nineteen eighties from the United States enterprise, after ten more years, the world’s outsourcing market has reached annual trillions of dollars in huge market size. According to relevant reports, business outsourcing market in2001amounted to$3.78, which accounted for14.8%of the total amount of global business activities. In the American market which is the most popular outsourcing market, more than2600enterprises have accounted for about2/3of the enterprises to adopt outsourcing mode. And still t wenty percent continued to grow at an average annual rate. The America famous management scholar Peter Dulac predicted the coming10years and15years, all enterprise back without producing any only do sales work should be outsourced, any enterprise not provide the senior development opportunity, the business should also be in the form of outsourcing. In fact, the master’s prediction is accurate. In today ’s enterprise management, outsourcing has been widely used; its application has been deeply into all aspects of the business, such as human resources, logistics, finance, res earch and development, procurement, manufacturing, sales and other functional areas.As a case, D group’s business process outsourcing management, will telling the story of the group’s financial, sales and purchasing departments such as the business process outsourcing data management how to make decision analysis, how to develop the outsourcing plan, how to start and implement outsourcing projects, and how to manage business data outsourcing. According to the study of the case, will expect to summarize a suitable management method for business data processing to process outsourcing, and also research and developed a high feasibility outsourcing model for the implementation of business process.