Research On The Integration Strategy Of Communication Operator’s Network Maintenance

As communications networks are expanding, operators on the quality of thenetwork maintenance importance more and more high, in the process ofcommunication network maintenance, multifarious and repeat business, andcommunication network Agent for the maintenance proportion and Agent for themaintenance increased the complexity of the business. At the same time, the rapiddevelopment of3g network, makes the whole business operation has become themain communication network operation mode. But due to the3g network comparedto2g network, the degree of centralization is stronger, higher starting point andtechnical level, higher request on the targets of\"user perception\", so the3g networkmaintenance and management is more complex, the ability to network maintenancepersonnel and demand a higher management mode; Making it past the originalaccording to the professional maintenance mode appear too scattered, not only causedthe fault handling efficiency, to reduce the drop in the quality of network maintenance;Also makes the difficulty of resource coordination and complexity increase, formresource waste and increased maintenance costs. In this background, comprehensiveintegration of centralized maintenance mode arises at the historic moment.China mobile communications group N province T branch co., LTD.(hereinafterreferred to as "mobile T branch" or "T branch") the current network operationmaintenance mode to implement professional management, various professionalcenter only to their own network module is responsible for network maintenance. Dueto the professional maintenance centers are considered from the perspective of eachnetwork link, even with the same network fault, the importance, the response speed,fault handling, differences also exist in priority, seldom there is communication andcoordination among different professional, this greatly reduces the overall efficiencyof problem solving, formed the network maintenance quality and the importantbottleneck of ascension. These problems mainly for fault handling control dispersion,resource coordination control dispersion, complaints control dispersion, etc. In orderto explore the effective ways to solve these problems, T branch also began to thinkabout measures to implement new network maintenance mode, maintenance modeand communication network integration.I for mobile T branch network operations center is based on a questionnaireinterviews, the research conclusion of the relevant management personnel feedback,the subject depth return visit work, at the same time to collect the related business statistics, and on the basis of reading lots of related references, the research ofscholars both at home and abroad for reference, combining with the actual status ofthe network maintenance in T communication, analyses the challenges facing T city tocarry out the integration of network maintenance and its feasibility, and put forwardthe strategy of the network integration maintenance implementation need to makeadjustment, hope for mobile T branch network maintenance fault handling, resourcecoordination, reduce maintenance cost optimization effect, so as to improve thequality of communication network maintenance, to achieve the end user perception ofcontinued ascension, for the future of the mobile communication networkmaintenance company T city development strategy to provide some reference.