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Study On The Relationship Of Job Burnout, Self-efficacy And Work Performance Of Knowledge Employee

Posted on:2013-03-26Degree:MasterType:Thesis
Country:ChinaCandidate:H SuFull Text:PDF
GTID:2249330371480388Subject:Business management
Abstract/Summary:PDF Full Text Request
In the era of rapid development of science and technology, knowledge is themost important factors of production, its role and value attract much attention fromenterprises. It is the knowledge that Knowledge employees used to create much morewealth for their enterprises, and it is also the key force to maintain the corecompetitiveness of the enterprises. At present, knowledge employees are in the highrisk of job burnout. Job burnout will make employees feel exhausted both mentallyand physically, due to which, their self-efficacy levels will decrease, what is more, theindividuals will reduce the work input or work inefficiently, and their jobperformance will be affected consequently. Therefore, how to ease their job burnoutand improve their job performance is of practical significance.This paper mainly studies the relationship of knowledge employees’s burnout,self-efficacy and their job performance. Based on studying many literatures, wepropose the appropriate assumptions, and then establish the model of the relationshipof the three theories. We selected the knowledge employees from the IT industry asthe survey subjects, collected205valid questionnaires, and analyzed the data bysoftware SPSS17.0, then drew the main conclusions of this article as follows:Knowledge employees’ burnout has a significant negative effect on jobperformance; knowledge employees’ cynicism and low professional efficacy has asignificant negative effect on job performance; the knowledge employees’ emotionalexhaustion has no significant effect on job performance.Knowledge employees’ burnout has significant negative effects on theirself-efficacy; passive neglect, knowledge employees’ professional efficacy hassignificant negative effect on their low self-efficacy; while knowledge employees’emotional emotional exhaustion does not significant affect self-efficacy.Knowledge employees’self-efficacy has a significant positive effect on job performance; knowledge employees’ self-efficacy has a significant positive effect ontheir task performance and contextual performance.This paper also examines the effect of intermediate variables, the results provethat the knowledge employees’ job burnout can affect job performance throughself-efficacy, which verified that self-efficacy plays an intermediary role between jobburnout and job performance.Finally, according to the results of the study, we give the following managerialimplications about how to ease the burnout of the knowledge employees. First, fromthe individual perspective, knowledge workers should correct their understanding ofthemselves, work with positive and optimistic attitude, and allocate their time andenergy efficiently. Second, from the organizational perspective, the training systemshould be established and improved, the incentive system to knowledge employees,and rational career development plan should be designed, and employees should begiven full autonomy.
Keywords/Search Tags:Knowledge employees, job burnout, self-efficacy, job performance
PDF Full Text Request
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